Policies

Shipping Policy:

shippingWe use UPS for shipping. Shipping rates are calculated using current UPS rates. Shipping charges will be displayed and added on the Order form before Checkout.

Dimensional Weight
The main change involves the use of something called dimensional weight. The freight carriers have switched to using this method for packages that are large, but not necessarily heavy. 

The dimensional weight is calculated by taking the dimensions and dividing the volume by 194 (L x W x H = VOL / 194)

Example:
Lets say we have a backpack that is 28x16x8 but only weighs 5lbs.

The regular weight is 5lbs.
The dimensional weight is 18.47lbs.

See the difference?

Weight Limit
Our cart used to have a 150lb weight limit.  This limit has been increased and the calculator and handle thousands of pounds.

General Calculation
Here is how our freight is calculated: actual freight + insurance + $1.50 handling and materials + hazmat charges (if applicable)

Please note:
1. All orders are sent out with insurance.
2. $1.50 replaces the $2.25 order fee, however it will be more strictly enforced.

Return Policy:

For a more prompt exchange/refund, please keep your invoice and call to obtain a return authorization number.

If it is necessary to return merchandise for an exchange/refund, all merchandise must meet the following conditions:

  • returnReturn in original packaging
  • Return to Green Supply within (30) days
  • Copy of invoice enclosed with merchandise
  • Enclose a brief letter of explanation
  • All returns must be prepaid

No COD's accepted.

All returns for refund paid by credit card will receive a credit to the credit card.P

Privacy Policy:

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

privacyIf you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

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